Driving Online Sales: A 70% Revenue Boost for a Retail Brand
Published on Oct 25, 2025
Challenge
Our client, a well-known retail brand faced significant challenges with their existing e-commerce presence. Their website suffered from:
- Outdated Design: An aesthetically unappealing and non-responsive design that failed to engage modern online shoppers.
- Poor User Experience (UX): A confusing navigation, slow loading times, and a cumbersome checkout process resulted in high cart abandonment rates.
- Low Conversion Rates: Despite having quality products, the website wasn't effectively converting visitors into paying customers.
- Lack of Scalability: The existing platform limited their ability to introduce new features, promotions, or handle increased traffic during peak seasons.
They needed a complete overhaul to enhance their online shopping experience and drive substantial growth in digital sales.
Our Approach
Inficod collaborated closely with the retail brand to develop a multi-faceted solution that modernized their e-commerce operations. Our approach included:
- Comprehensive E-commerce Platform Redesign: Built a new, robust, and scalable e-commerce platform
- Intuitive UI/UX Design: Focused on creating a visually appealing, user-friendly interface with streamlined navigation, clear calls-to-action, and an optimized mobile experience.
- Performance Optimization: Implemented strategies to improve website loading speeds and overall responsiveness.
- Integrated Digital Marketing Strategy: Developed an SEO plan for organic visibility, and advised on paid advertising campaigns (PPC) to drive targeted traffic.
- Secure Payment Gateway Integration: Ensured a smooth and secure checkout process with multiple payment options.
Results
The new e-commerce platform and integrated strategy delivered transformative results for the retail brand: 70% Increase in online revenue within the first 9 months post-launch. 35% Improvement in website conversion rates. 50% Reduction in cart abandonment rate due to an optimized checkout flow. 200% Increase in mobile traffic engagement, driven by the responsive design. Improved SEO rankings for key product categories, leading to higher organic visibility.
Key Metrics
- Responsive Design: A fully adaptive design providing an optimal viewing experience across all devices (desktop, tablet, mobile).
- Streamlined Navigation: Intuitive menu structures and product categorization for easy browsing.
- Fast Loading Speeds: Optimized images and code to reduce page load times significantly.
- Enhanced Product Pages: High-quality imagery, detailed descriptions, and customer review integration.
- Secure & Efficient Checkout: Multi-step checkout process with guest checkout option and secure payment processing.