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Revolutionizing Logistics for a Regional Trucking Company
Published on Oct 25, 2025
Challenge
The management team was grappling with significant operational inefficiencies. Their reliance on physical logbooks, spreadsheets, and manual invoicing created several critical problems:
- No Real-Time Visibility: They couldn't track fleet expenses, truck profitability, or driver performance in real-time.
- Time-Consuming Administration: Hours were wasted daily on manually reconciling shipment data, tracking expenses, and preparing invoices.
- Lack of Financial Clarity: It was nearly impossible to get a clear, data-driven picture of where money was being spent, which routes were most profitable, and the overall financial health of the business.
- Disconnected Systems: Client management, dispatch, and accounting were all handled separately, leading to errors and delays.
They needed a unified, digital solution to centralize their operations, automate manual tasks, and unlock actionable business intelligence.
Our Approach
Inficod partnered with the company to design and develop a bespoke, all-in-one Transportation Management System (TMS) integrated with a Customer Relationship Management (CRM) module. The solution was built around a powerful central admin panel, giving the team complete control and oversight.
Results
The implementation of Inficod’s custom TMS/CRM system transformed the company's operations from the ground up, delivering tangible, data-backed results: 40% Reduction in administrative time spent on manual tracking and data entry. 15% Increase in overall profitability in the first six months, driven by better cost management and optimized operations. 95% Accuracy in financial reporting and expense tracking due to the seamless QuickBooks integration. 100% Real-Time Visibility into all fleet operations and the company's financial health, empowering data-driven decision-making.
Key Metrics
- Centralized Admin Panel: An intuitive dashboard providing at-a-glance reports on daily/weekly mileage, earnings, active orders, and sales trends.
- Comprehensive Fleet Management: Real-time tracking of each truck, including detailed logs for recurring expenses (fuel, maintenance, tolls) and automated profit/loss calculation per trip.
- Seamless QuickBooks Integration: Automated syncing of invoices, expenses, and payments to eliminate manual data entry, reduce errors, and ensure financial accuracy.
- Advanced Analytics & Reporting: The system generated detailed reports that helped management understand exactly where their money was being utilized, identifying areas for cost reduction and opportunities for profit maximization.
- Integrated CRM Module: A dedicated system for managing client accounts, tracking communication, and streamlining the entire order-to-invoice process.